Question for multiple Neopian households

[yvonne_l_d]

For families with more than one player, do you think it would be safe for us each to be logged in from different computers in the same house?

I'm not sure if both of our computers have the same IP address or not. If they do, would it look suspicious to have two accounts logged in from the same address?

[Morningstar]

Yvonne, my husband, daughter, and I each have our own computer. And there have been times when all three of us having been playing Neopets at the same time. We have been playing, on separate computers, for over 4 years. And nothing ever happened to any of us because of it. I am sure that Neopets realizes that often more than one family member in the house plays the game. As long as you don't go onto a family member's account or vice versa, I think you should be ok (I say that because I had a former guild member who would visit the snowager and do the dailies for everyone in her family--after they went to school or work. She got frozen 2 years ago for doing so and then got her account reinstated after she begged for forgiveness and promised not to do so anymore).

[TDG]

I am concerned with the messages below the Advent Calendar, Tombola, and many other places that say "IMPORTANT - Do not use more than one account per person to claim the prizes. This is against the rules, and people who cheat will have their accounts frozen." or something like that. My brother and I both have an account, so I was wondering how you would be able to tell if we both wanted to claim our prizes, so we went on both accounts and got them. Could we be frozen? This has been bugging me for a long time, so please answer my question. I really don't want to be frozen, and I don't think that my brother wants to be, either. You've done a wonderful job on Neopets! Thanx! ~hailey1010101
Don't worry, we understand that families often play Neopets together! We have quite a few ways to determine the difference between families and cheaters. Things you can do to help is making sure you and your brother have different email addresses, passwords, names, etc. Otherwise, just play as you normally do you'll have no problems.

PS: To all those multiple-account cheaters out there, we have other ways of tracking, so don't try to use this information to be clever and try to hide. *cackles*

Will I or my brothers and sisters get in trouble if our accounts use the same e-mail address? And does it count as account sharing? Because we aren't sharing, we just have accounts with the same e-mail because only one of us has e-mail. Also, are all of us in danger of getting frozen if one of us (say, my evil brother) gets frozen? ~mememe939
If you play on your own without your parents' help (we're too lazy to look up your age!), then your accounts should have separate email addresses. If one of you is frozen for doing something inappropriate enough to warrant all your accounts being frozen (such as scamming), then your accounts would be linked by email and would be frozen as well. Please ask your parents if they can set up an email account just for you. There are many free email sites, and it just takes minutes to sign up.

Parents who monitor their young children while playing Neopets may set a shared email address, since they are the ones taking responsibility for what happens in those accounts.

There are people on the message boards who say that your account will be frozen if more then one person uses the same IP address for their main account. Is this true? ~sweetanniehi
We can't even begin to explain how ridiculous that rumour is. We know families, schools, and even libraries have plenty of people who play Neopets on the same computer and there are plenty of those without IP addresses exclusive to their household. There are even IP addresses that are shared with thousands of people! This rumour is completely false.

I know you've probably had questions like this before but I'm worried that I might lose my account if you think I'm using more than one. See, my home computer broke down and I don't want to miss out on the Advent Calendar so I'm at a library where other people use neopets.com as well. I don't want to be accused of multiple accounts. What can I do? ~dee121105
Don't worry, and just play normally. We are well aware that many people use public computers, and take that into consideration when investigating accounts. We would like to stress, however, that you please, please, PLEASE remember to log off your account when you are done if you are ever using a public computer. If you don't, the next person to visit Neopets may end up in your account!

I think you're fine

[yvonne_l_d]

Thanks for the feedback guys. We've always avoided playing when the other was online, but I think we'll start playing more freely now.

[Morningstar]

Thanks for the feedback guys. We've always avoided playing when the other was online, but I think we'll start playing more freely now.

Lol. Yvonne, when my family first started playing 4-1/2 years ago, the three of us would wake up on a weekend and first thing we'd do (after coffee, of course) would be to go to our computers, get on Neo, and hang out all day. We were SOOOOO addicted. There would have been a declaration of war if we would have been forced to take turns.