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 Post subject: Problem with Neomail
PostPosted: Tue Oct 09, 2007 9:02 pm 
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My boyfriend, who signed up on Neopets today (yay), is having problems sending Neomail. Receiving and everything else works fine. When he tries to send, with all fields filled out, he gets an error message that says "you can't send an empty message". He uses Opera (v. 9.23), so I guess that must be causing the problem, as I'm on Firefox and Neomail works fine for me.

Anyone having or had the same problem?

Thanks in advance, all help appreciated :)


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 Post subject: Re: Problem with Neomail
PostPosted: Fri Oct 12, 2007 4:31 pm 
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Neopets is a pain for incompatable browsers. Firefox didn't work well up until the redesign.

It can't be perfect for every browser, though, can it? :)


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 Post subject: Re: Problem with Neomail
PostPosted: Fri Oct 12, 2007 5:11 pm 
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littleboy6326 wrote:
It can't be perfect for every browser, though, can it? :)


Well, honestly, it should. We are talking about one of the biggest websites out there - in current Internet age, a website of the size of Neopets Inc. should really be compatible with most browsers. I don't think TNT would answer "sorry dude, it can't be perfect for everyone" if I asked them about this; they know where they stand. Opera is after all quite common. Statistically I believe it comes right after IE, Firefox/Mozilla and Safari.

But anyway, I've reported to TNT about this. Hope it will be fixed in near future.

And still, if someone here uses Opera, and Neomail works fine with it, please inform :)


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 Post subject: Re: Problem with Neomail
PostPosted: Sat Oct 13, 2007 10:27 am 
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In terms of usage it certainly does come right after IE (+/- 80%), Mozilla/Firefox (10-15%), Safari (about 2-5%) and then there's Opera (0-1%).

They'll probably give more priority in fixing errors that occur in IE and FF, than Opera..


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 Post subject: Re: Problem with Neomail
PostPosted: Tue Oct 16, 2007 10:16 pm 
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munduses wrote:
And still, if someone here uses Opera, and Neomail works fine with it, please inform :)

I have Opera, I just sent an neomail and it worked just fine. I guess Opera is not the problem. :/ Good luck getting it sorted out!


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 Post subject: Re: Problem with Neomail
PostPosted: Thu Oct 18, 2007 3:01 am 
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Maybe he can try going to Site Preferences and clicking the box for Plain Text Neomail.


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 Post subject: Re: Problem with Neomail
PostPosted: Thu Oct 18, 2007 7:54 am 
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sape789 wrote:
Maybe he can try going to Site Preferences and clicking the box for Plain Text Neomail.

Agh, I'm so stupid. I totally forgot an option like that existed. That was obviously the problem. Thank you, now it works ~:>


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