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PostPosted: Sun Sep 17, 2006 9:10 pm 
PPT Student
PPT Student
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Posts: 406
Joined: Wed Jul 14, 2004 10:27 pm
Location: The Netherlands
So after I sent in the form I got a standard reply mail from mailto:heidi@support.neopets.com. I sent a polite email back explaining that I had nothing to do with cheat programs. I didn't get an answer for a while, so I sent it again, and now I get a delivery failure for her email address. I guess she really does not want to help me.
I guess I could fill in the form again, or sent letters to their office, but I think I won't. Why try so hard playing a game when clearly they don't want me to? :(


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PostPosted: Sun Sep 17, 2006 9:17 pm 
PPT Toddler
PPT Toddler
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Posts: 163
Joined: Wed Apr 12, 2006 3:41 pm
Location: Alberta
It really breaks my heart to hear that! My friend just got frozen for apparently buying/selling NP's, items or pets. She's been on for several years, has worked very hard at her account and is even a premium member. She didn't even know it was possible to sell Neo-things for real money! She's sent emails too and hasn't heard anything back yet.

Please keep trying, because like others have said: It is possible to unfreeze your account. I wouldn't want to start over again either, so the best thing you can do is fight for your account!

Good luck :hug:


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