http://en.wikipedia.org/wiki/Neopets_controversy wrote:
Many users have received responses that state that the Neopets Team is thankful for the information but will not be compensating anybody. This has angered many users.
That's
bullcr.... well, it's bull. If a
legitimate service that I paid for completely destroys my account for reasons beyond my control, why shouldn't I be compensated? Even if the pets can't be retured, the least they can do is pay back the cash the mobile users spent to get such devastating results.
I've given up on their promised brand of justice. I honestly thought it was supposed to be the plot, but now that it's been revealed to be otherwise... I find that I don't really care.