Bank Glitch Alert!!

Pickles · **Posted:** Fri Feb 13, 2015 5:02 am

Alert!! The bank is acting glitchy. Some people are reporting that anytime they try to withdraw or deposit, the NPs vanish (eg, if they deposit, they disappear from on hand, but don't add to the bank total, and if they withdraw, they disappear from the bank total and never appear on hand).

PLEASE do not go messing around with large amounts of NPs right now!!

More info: JN's alert
+Plenty of neoboards in the Help board with complaints

Blue · **Posted:** Fri Feb 13, 2015 4:27 pm

YIKES! Thanks for the heads-up. I often move good chunks of NP in and out of the bank. I will need to hold off until further notice that this has been resolved.

Pickles · **Posted:** Fri Feb 13, 2015 8:25 pm

So far, no one has claimed it's resolved. Some people have said it works fine with amounts less than 500k...but unless you're willing to chance it...

I was able to collect bank interest this morning without any trouble, and have successfully deposited a few small amounts (<15k).

Blue · **Posted:** Fri Feb 13, 2015 8:55 pm

I picked up my bank interest without issue as well, but I didn't try to move any NP in or out.

Siniri · **Posted:** Sat Feb 14, 2015 12:15 am

I withdrew my FC betting and stock money in two chunks today (each just over 50k). But now I've won 290k gross in FC. Do I try to deposit it in chunks? Create a junk trade on my side and bid on it to keep the NP safe from REs?

I have the bank interest boon right now, so I'd prefer being able to get the interest on the money...

Pickles · **Posted:** Sat Feb 14, 2015 4:02 am

Several places are now reporting an ticket response of this:

Quote:

We apologize for the confusion with your missing NP.
Our developers have fixed the root of the error, and we will get your NP back to you.

Please bare with us as we process this, it may take a bit to get to everyone but we will return it.
Thanks again for your feedback and for your patience.

bare.
Wow.

Anyways, with any luck, things are working normally again? I'm still iffy about testing it until I see confirmation that people are successfully doing so.

Siniri · **Posted:** Sat Feb 14, 2015 12:30 pm

I also deposited my FC winning in chunks under 50k last night. I'll be waiting for confirmation to move larger amounts, too.

Glad TNT's acknowledging it now; I heard the responses to some of the tickets were basically "we think you're lying."

Blue · **Posted:** Sat Feb 14, 2015 7:28 pm

I was sitting bare, but it got a little chilly, so I tested a few deposits this morning, all appeared to be ok.

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Pickles · **Posted:** Tue Feb 17, 2015 4:06 pm

Blue, I'm still :roflol:

every time I read that.

I've been risking depositing higher than 50k at a time, but still well under the 500k limit. So far, no issues...

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Bank Glitch Alert!!

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