CD error, can anyone pls help?

Thu Mar 10, 2005 10:59 pm

I just bought the sims 2 university and went to install it, but while it was copying files and error popped up saying "a problem occured while trying to transfer the file <filename> from the media"
This was when it had copied 54%

So I popped the cd into the cdr drive and it passes 54% but stops at 60-70% I think (can't remember)

I thought maybe it meant I had to put the second disk in but that doesn't work and no amount of retrying works either

Can someone pls help me? I have a feeling its my cd drive....can anyone confirm this?

Thanks in advance!

Sat Mar 12, 2005 11:46 pm

Why do you have a feeling it's your CD drive?
Is there something you're not telling us?

Sun Mar 13, 2005 12:30 am

Check the disc for scratches/marks (even if it's brand new). Get one of those CDs that cleans the drive, and use it. Be sure you have more than enough drive spacefor what you're installing, since sometimes they can get picky if there's barely enough left. Delete any files from the disc that may have made it onto the computer, and try again. If it still doesn't work, check for viruses.

Sun Mar 13, 2005 12:36 am

DiscordantNote wrote:Check the disc for scratches/marks (even if it's brand new). Get one of those CDs that cleans the drive, and use it. Be sure you have more than enough drive spacefor what you're installing, since sometimes they can get picky if there's barely enough left. Delete any files from the disc that may have made it onto the computer, and try again. If it still doesn't work, check for viruses.

^What he said^

I dont think its your cd drive though.

Sun Mar 13, 2005 12:43 am

Ashes wrote:
DiscordantNote wrote:Check the disc for scratches/marks (even if it's brand new). Get one of those CDs that cleans the drive, and use it. Be sure you have more than enough drive spacefor what you're installing, since sometimes they can get picky if there's barely enough left. Delete any files from the disc that may have made it onto the computer, and try again. If it still doesn't work, check for viruses.

^What he said^

I dont think its your cd drive though.

She.

It's true that it may not be the drive. Like I said earlier, check for viruses and be sure your computer can support it. Check other things, too. I had a weird instance where the mouse wasn't showing up properly in one of my games, and the problem was caused by the sound driver.

Sun Mar 13, 2005 12:47 am

If you don't have a desktop computer, don't bother with one of those special CDs. Just use a very soft cloth to clean the laptop drive (the whole drive pulls out with the tray.. Unless you have a G4 Macintosh iBook/Powerbook, you would need one.) I don't like the cleaning CDs anyway. I tried one and it knocked the lens-reader off position.

Sun Mar 13, 2005 12:52 am

DiscordantNote wrote:She.

Sorry, I'm new and shiny.

I knew that would happen. I couldn't call you 'it' though, could I....

Sun Mar 13, 2005 6:09 pm

I've done the virus check but nothing has turned up, I'll have to go out to buy one of those drive cleaners, so I'll keep you updated

I thought it would be the cd drive because on the regular drive will copy a certain percent while the cdr drive can copy more....

Thanks guys!

Sun Mar 13, 2005 6:17 pm

Did you check the disc? It could be a problem with that too. Also, note what xerai said about the CD cleaners...be sure you drive can handle them first.

Wed Mar 16, 2005 3:14 am

Quick update,

I went back to the same store to buy the drive cleaner and mentioned my problem....Apparently its happening to alot of ppl so the dude was really nice about it and just changed the disks

Whew....It turns out its not my comp after all

Thanks for all your help guys and if you ever have the same prob with installing the sims2 university expansion just bring it back!