ok well i have sent two forms in since i got home from a 2 days away from home thing for a funeral. i come home and my account of 3 years is frozen. it says i used a auto buyer. b4 i left home my account was fine. and i hadn't gotten on my account till i got back monday. they haven't replied or anything to my forms i guess it might take awhile but today my friend sent in a bug report because a lot of ppl have been getting frozen for having a auto buyer when they have never used one b4. one of the frozen ppl went lookin throughout their whole comp lookin to see if they had anything neopets would think is wrong. the only thing they found on their comp was a spyware that was doing weird things on the comp. i was wondering could that of caused the glitch. i know i didn't use a auto buyer and come to think of it one of the accounts frozen was a newbie who had no money yet to even use the program which i heard u have to have money for. what can i do to get my account back?
i am sry for posting here, i looked throughout the forums and missed that they had the neopets help. i am new on the ppt forum sry for the inconvience.