Quote:
Account freezing is the Neopian death sentence. Neopets responds to almost any suspicious behavior by freezing the account permanently. The user can always create a new one, but all Neopoints, items and other benefits associated with the old account are lost forever. Longtime players with a lot of time invested in their pets are understandably terrified of this punishment, especially since freezes occasionally seem to happen arbitrarily, or because the user violated site rules inadvertently. For example, sometimes in-game events allow players to visit a certain page once per day to collect a rare item. On several occasions, a bug allowed players to get the item multiple times per day. Players who got the item more than once, even if they didn't know it was a bug, or just forgot that they already got one that day, had their accounts frozen.
And the truth comes out!