VirtualMetal wrote:
TNT has dramatically without warning changed a feature we all enjoyed and you're saying we just have to lump it and delete all our Neofriends and write their names on paper?
If you keep insisting on things that way, you may well have to. (And to be more accurate, not delete
all your Neofriends, just delete those that aren't actually your friends.)
Quote:
You're forgetting that this was forced on us from a feature that wasn't that way to begin with. For 7 years it wasn't that way. Which means it's wrong.
We're not asking TNT the wrong questions at all. They're not that dense not to understand that all we want is an option to turn it off. Why is that so hard for you to understand?
I know that "it's wrong", but obviously TNT
was dense enough to not understand that they need what's being asked. "What's being asked", however, really isn't as obvious as you think it is. Running around screaming "turn it off!" is not going to help.
I hope you allow me a bit of geek / comp sci jargon, and I'll try to explain exactly why it's non-obvious...
This is a permissions issue. The permission level involved here was intended to be "this person is my friend, thus let them do whatever I want my friends to be able to do". I'll abbreviate this idea as "something = friends".
To see that "Neofriends = friends" was definitely what was intended to happen, take a look at how the preferences page is structured. Notice that the permission settings are "only let my Neofriends do X", such as "Only Neofriends Can Contact". (All of these permissions were also in place "for 7 years", or however long it was, so you also can't really say it "wasn't that way".)
Apparently, the way the "Neofriends" permission level is being
used is as just a contact list. This is
obviously not what the original programmers of the permission were expecting. (see above) TNT just ended up assuming the integrity of the permission without checking that it was still holding true.
Thus, TNT has to make a new permission level - or use the VIP setting, which hopefully should
really mean "these are my friends" - in order to control who gets all those "friend" permissions. Or at least make one that controls the online contact permission, as that's what everyone is rightfully complaining about right now.
A big problem is that "VIP = friends" actually is somewhat non-intuitive for new users, but since people have already turned their Neofriends lists into contact lists, it's the only way to fix it.
[edit] I just thought of another idea - as a second step, rename the current Neofriends to "contact list", then whoever is checked off as VIP should be sent a Neofriend invite. (Two people that send each other Neofriend invites automatically become Neofriends. This seems to actually be how it works right now, from experience.) That gets rid of the non-intuitive problem, and splits contact list functionality from the permissions. It's just too much to implement in one go, though.
Morningstar wrote:
Imagine what a pain in the neck that would be for someone who leads a guild (like myself) and needs to send a gift or neomail to each guild member. Instead of being able to use the drop down list of my guild members to do so, I'd instead have to write in each name.
Again, if TNT comes back and says "you really shouldn't have Neofriends that aren't really your friends", you might just end up with this. The real issue is that being in a situation where "my Neofriends list is just a contact list and aren't my friends" needs to be OK.