Computer Help

[Tailseh]

Virus spyware.. whatever heh... they both suck
I have all of the spyware remover programs and none of them are helping. Adaware is up to date... it does catch something but like I already said.. the spyware keeps coming back.
When norton caught the program.. I went and found the file and deleted it.. that worked for about 2hrs but once again.. it came back.

I do have hijack this but I don't know how to use it properly.. don't wanna delete anything I'm not supposed to heh So any help with how to use it to find the spyware would be appreciated.

Scan with HijackThis!, and post the log.

[Articfox]

And Sgollia if it keeps coming back it mite be a certain site your going to that keeps putting it on your computer.

[Shollia]

And Sgollia if it keeps coming back it mite be a certain site your going to that keeps putting it on your computer.

Not any of the sites I go to now.
I know I got it from a site I had gone to when I was looking for reference pics months ago.
I've had this problem for a while now but Norton blocked it from changing my homepage or anything, but now for some reason it isn't (yes it's updated as well).. *shrugs*

Anywho.. here's the hijack log

Logfile of HijackThis v1.98.0
Scan saved at 6:50:50 PM, on 9/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\eM\Bay Reader\Shwicon2k.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Eric\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.neopets.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [showicon2k] C:\Program Files\\eM\Bay Reader\Shwicon2k.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON PictureMate] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE /P17 "EPSON PictureMate" /O6 "USB002" /M "PictureMate"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - Startup: Epson printer Registration.lnk = E:\E_reg\EPSONREG.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/register/wowbeta/si.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/beta ... ysinfo.cab
O18 - Filter: text/html - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll
O18 - Filter: text/plain - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll

[Tailseh]

And Sgollia if it keeps coming back it mite be a certain site your going to that keeps putting it on your computer.

Not any of the sites I go to now.
I know I got it from a site I had gone to when I was looking for reference pics months ago.
I've had this problem for a while now but Norton blocked it from changing my homepage or anything, but now for some reason it isn't (yes it's updated as well).. *shrugs*

Anywho.. here's the hijack log

Logfile of HijackThis v1.98.0
Scan saved at 6:50:50 PM, on 9/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\eM\Bay Reader\Shwicon2k.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Eric\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.neopets.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [showicon2k] C:\Program Files\\eM\Bay Reader\Shwicon2k.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON PictureMate] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE /P17 "EPSON PictureMate" /O6 "USB002" /M "PictureMate"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - Startup: Epson printer Registration.lnk = E:\E_reg\EPSONREG.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/register/wowbeta/si.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/beta ... ysinfo.cab
O18 - Filter: text/html - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll
O18 - Filter: text/plain - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll

Please move HijackThis! to a permanent folder (for backups) ex c:\Hijackthis
and check
O18 - Filter: text/html - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll
O18 - Filter: text/plain - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll

[Soujiro]

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Eric\LOCALS~1\Temp\sp.html

Those should also be removed. It's pointing to a local page that could be redownloading the spyware.

[Shollia]

Okedoke... deleted those... *crosses fingers* hope it works..
And thanks all for the help.. it's much appreciated!



EDIT: Didn't work... closed IE.. opened it back up and my homepage changed to about:blank

O18 - Filter: text/html - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll
O18 - Filter: text/plain - {F5D027A0-0D63-4F80-B4BD-2D9B5752ECA1} - C:\WINDOWS\System32\oalnk.dll

Are back

[Soujiro]

It's starting to look like viral behavior. There might be a parasite that Norton cannot detect.

http://housecall.trendmicro.com/

Run the free Housecall scan to see if you have a virus.

[Ammer]

I have tried to remove 'The Game of Life' off my computer with 'Roller Coaster Tycoon' and 'The Game of Life' won't seem to delete. I delete the Hasbro Interactive folder containing the two games but apparently 'The Game of Life' is still there (According to Add/Remove Programs). How do I get it off my computer?

[Angus Young]

-nm its been fixed-

[Shollia]

It's starting to look like viral behavior. There might be a parasite that Norton cannot detect.

http://housecall.trendmicro.com/

Run the free Housecall scan to see if you have a virus.

Computer won't let me download whatever it is that's on the site. Keeps giving me that error thing and then says it's some backdoor thing. *shrugs*
Anywho.. I went into the system32 folder and located oalnk.dll deleted it and everything is ok so far.
I know it's going to come back though.
Think I'm just gonna have to reformat

[Articfox]

I have tried to remove 'The Game of Life' off my computer with 'Roller Coaster Tycoon' and 'The Game of Life' won't seem to delete. I delete the Hasbro Interactive folder containing the two games but apparently 'The Game of Life' is still there (According to Add/Remove Programs). How do I get it off my computer?

Would that be Sim Life? Just curious...

But to answer your query, try individually deleting everything from the folder, that mite work, probably won't though but its worth a try.

[Soujiro]

Apparently there's a problem with Trend-Micro's site. It's not a backdoor, it uses a Java-based virus scanner.

[Hunter Lupe]

I have tried to remove 'The Game of Life' off my computer with 'Roller Coaster Tycoon' and 'The Game of Life' won't seem to delete. I delete the Hasbro Interactive folder containing the two games but apparently 'The Game of Life' is still there (According to Add/Remove Programs). How do I get it off my computer?

Removing the program manually does not remove it's uninstall entry. To do so, you need to edit your registry.

Run regedit.exe. Navigate to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Uninstall.
You should see a whole lot of "folders" under that "folder" (key) (left side of the registry editor window) -- click on each one, and see the value for "DisplayName" (right side of the window) is 'The Game of Life'. Delete the "folder" that contains that value (left side, should have a long GUID (hexadecimal sequence) name), and it will no longer appear in the uninstall list.

[Ammer]

I have tried to remove 'The Game of Life' off my computer with 'Roller Coaster Tycoon' and 'The Game of Life' won't seem to delete. I delete the Hasbro Interactive folder containing the two games but apparently 'The Game of Life' is still there (According to Add/Remove Programs). How do I get it off my computer?

Removing the program manually does not remove it's uninstall entry. To do so, you need to edit your registry.

Run regedit.exe. Navigate to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Uninstall.
You should see a whole lot of "folders" under that "folder" (key) (left side of the registry editor window) -- click on each one, and see the value for "DisplayName" (right side of the window) is 'The Game of Life'. Delete the "folder" that contains that value (left side, should have a long GUID (hexadecimal sequence) name), and it will no longer appear in the uninstall list.

Thank you very much. It worked.

[Adam loves Hilary Duff]

How do I enable everything?