still no reply

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chinimick
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still no reply

#1 Post by chinimick »

its been nearly a week since i contacted TNT and they still havent replied. what if thet chuck my pets into the pound and empty my account? do they do that?
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Ms Manic
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#2 Post by Ms Manic »

TNT get alot of emails like yours. It can take months sometimes for them to get back to you. And no, I don't think they'll pound your pets.
Neopets name: msmanicx - Premie and proud :)

August 10th 2007 - the day that I get married to klanluke <3
Medusa
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#3 Post by Medusa »

If your account is frozen... No, they will not clear your account and put your pets in the Pound, the entire thing is paused at the point you were iced.

Sometimes they never seem to reply to e-mails about frozen accounts, sometimes you need to wait awhile and then send a second one.
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chinimick
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#4 Post by chinimick »

because 3 years ago i had an account and i selficed myself because I got bored with it and I began a new account last year and my pet was in the pound
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littleboy6326
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#5 Post by littleboy6326 »

chinimick wrote:because 3 years ago i had an account and i selficed myself because I got bored with it and I began a new account last year and my pet was in the pound


That's them auto-pruning/manualyl-pruning. They deletes old iced accounts from years previously.
Winchycott
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#6 Post by Winchycott »

chinimick wrote:because 3 years ago i had an account and i selficed myself because I got bored with it and I began a new account last year and my pet was in the pound


So if you selfice your account does that mean you can never get it back o_O
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