Pink Poogle Toy Forum

I have a question that has been really bothering me lately. I am a long time adult fan having played since Neopets started!
My question involves several scenarios because I am having trouble seeing where the problem lies. I know that TNT has a strict policy concerning multiple accounts. So I ask you which scenarios would be ok... (I have bolded the questions to make replying easier! :p)
Here I have written four different scenarios.

Scenario 1: I have one main account. The 3 other accounts I have I use as storage only. I use them for galleries. My galleries are empty however, because I cannot play games or do anything to make neopoints for this account or all my accounts will be frozen. I have pets on these side accounts because I do love the pets and given the long list of pets to choose from, I wanted some of the newer ones that came out. However my pets are dying, and are sad because I rarely feed them, and I don't have any toys to play with them. That would cost neopoints, and again, I don't want to be frozen. Even using the soup faerie- I rarely go to since I am usually on my main account. I also really wanted to paint them special colors to make them truly my own unique pet, but a paintbrush again costs neopoints...

Scenario 2: I have 4 accounts. They are all main accounts. I say "main accounts" in that they each have 4 pets that I care for. Neopoints and items are NOT PASSED between any of my accounts. I treat them as if I were a different owner. I do not even belong in the same guild from one account to another as I see this as cheating. I play one account for one weeks time, OR I play one account a month rotating between them. I created so many accounts neopets makes the pets so darn cute that I wanted to own more than the ancient ones I have! So I have accounts with all the pets I like. The first week of the month I only play my first account: games, dailies, talk to that guild, etc. The second week of the month I dedicate to my second account so I can feed and make money for those pets, even maybe build them a neohome. I talk to that separate guild etc. Again, I IN NO WAY PASS NEOPETS NOR ITEMS BETWEEN THESE ACCOUNTS. It is as if they were owned by separate people.

Scenario 3: I have only one computer in my home and live with my 3 sisters and my parents. Me and my sisters don't have email so we used our moms email to sign up to neopets. Me and my sisters would often argue about whose turn it was to play neopets! Well, we all got our accounts frozen because neopets thought that my account was a side account. They didn't know that I only had one account, as did my sisters. Now none of us can play neopets! I miss my pets!! It's not like I gave them neopoints or items! We each played our own game! NOTHING WAS PASSED BETWEEN OUR ACCOUNTS! We are all really upset about it. We were just working out a plan that had me play for the first week of the month, my sister Lisa the second week, Alyssa the third and Jen the fourth. But then we got booted.

Scenario 4: I love neopets. I have 4 accounts but one main one. I'll play my main one alot. I use the other ones to make a bunch of neopoints and buy really cool stuff, or win it from Tombola, or whatever and then send it to my main account. That was I am the richest person in Neopia!

Ok, so, do you see my point? Do you see my question? I was wondering what makes several accounts wrong if no sharing of neopoints or items is going on between accounts?

I do see why Scenario 4 is obviously wrong, and think that enforcing the rule of no transferring items and such between accounts is right and just, but I don't see the harm in having separate (completely SEPARATE) accounts. Whether its the same person like in Scenario 2 cause they like all the cute pets on neopets, or its 4 siblings like in Scenario 3 that just want to play neopets without having a big deal made.

And another question: Let's go back to Scenario 3 with the sisters. What is the difference if the sisters share an email account, or share only the IP address? If they each had their own email account, but used the same computer, would this still be seen as creating multiple accounts for neopoint gain? Or would it only be seen as cheating if they shared an email account? Does Neopets record the IP address? Because you know there has to be siblings that all have an account on neopets!


So, first of all, thanks SO much for reading this painfully long email! and thanks for your terrific site! (It covers everything!) And finally please, I hope you can clear this up. I did send TNT an email about my question, but you know how they get swamped!

Please let me know what you think of this and what the rules exactly are. Thanks!

Sincerely, one of your fans! (I check your page everyday!)

Scenario Two This one is hazy and should be avoided. Neopets say they don't mind you alternating main accounts as long as you don't play on more than one as main account at a time, however, I'd avoid it just because it'd be too easy for Neopets to mistake it as cheating somehow. In theory, it should be allowed (though they've said they don't like people changing main accounts too often as it becomes annoying for them to track what's allowed and what's not), but I'd definitely not advise it.

Scenario Three This scenario is actually allowed by the rules. In fact, you are even allowed to give the others Neopoints or items (my sister and I do it sometimes as a thanks for something in real life), however, as you are signed up under one email, it does look suspicious to Neopets. And although they claim they base their "multiple account" freezings on more than just the fact that two accounts are making money off the same email, it'd be really easy for them to assume you were cheating. You are allowed to do it, but you run the risk of being frozen (as indicated in the scenario). If you are frozen, email the Neopets support or a Support Staff member and explain the situation, don't bother with putting a note on your account info saying "My sister's play Neopets too" as the staff ignore those (as so many cheaters use it)

Scenario 2 : Borderline. Neopets have said they don't mind if you switch your main account, but have also expressly said they don't like people doing it too often. One a month might be ok, but one a week is definitely pushing it. I'd advise you pick one main account and stick to it, use your side accounts as side accounts, you can always just transfer things from your main to your sides.
Scenario 3 : It is allowed and if you got frozen, you should appeal it. The best bet would be to create new emails for each of you, there's plenty of free email sites like Hotmail or Gmail. You don't need new emails, but its preferred by the staff and it'll make it look less suspicious.

Will I or my brothers and sisters get in trouble if our accounts use the same e-mail address? And does it count as account sharing? Because we aren't sharing, we just have accounts with the same e-mail because only one of us has e-mail. Also, are all of us in danger of getting frozen if one of us (say, my evil brother) gets frozen? ~mememe939
If you play on your own without your parents' help (we're too lazy to look up your age!), then your accounts should have separate email addresses. If one of you is frozen for doing something inappropriate enough to warrant all your accounts being frozen (such as scamming), then your accounts would be linked by email and would be frozen as well. Please ask your parents if they can set up an email account just for you. There are many free email sites, and it just takes minutes to sign up.

Parents who monitor their young children while playing Neopets may set a shared email address, since they are the ones taking responsibility for what happens in those accounts.

Scenario 2 : Borderline. Neopets have said they don't mind if you switch your main account, but have also expressly said they don't like people doing it too often.

Hey, TNT. I was wondering, is it allowed to have two main accounts, as long as they don't interact with each other? ~mr_sunshine718
No, even if you never send Neopoints or items between the accounts you still may only have ONE main account.

Hi TNT! I'm just asking -- can you change main accounts every month or so? Thanks! ~zbelac
Uh, no. This doesn't quite go along with the spirit we intended when we said you could change main accounts. While there is no definite number of times you can switch, we imagine it would be more like a one or two time thing. Basically, you may switch accounts if you feel serious about leaving an old account behind and starting anew or moving to one with a new name. This shouldn't be something done lightly, and please do your best to stay committed to your new main account. Randomly swapping back and forth all willy-nilly-like is basically using multiple accounts to play Neopets, which is not allowed. (Just because it's not every day doesn't mean it's okay.) We do realise that you may find a username you like better down the line and want to switch to that one, for example, so we're trying to accommodate by allowing you to switch. But make a decision. Pick one account and stick with it, eh?

I was wondering if the Soup Kitchen was considered a daily. I have too much money on my main to visit it but I visit it on my side account. You can't make money from it but it certainly saves you some. I really don't want to violate any rules so I was wondering if this was allowed. THANKS!!! ~lost_penelope
No, you are free to visit the Soup Faerie and Healing Springs faerie on your side accounts, to keep your Neopets there healthy and happy. This also includes the Neolodge.

Do TNT go by emails or ISP numbers?

(Those poor kids in my story! Does that happen a lot? Kids getting frozen for having siblings?)

Outdated; they've stated many times in the past couple of years that this is not acceptable anymore.

Thank you for posting my email. I am one of the people who do scenario 2.

Honestly, they should just do away with the multiple account thing and just raise the number of pets a person can have.

I just saw an auction where a bunch of Eo Codestones were auctioned by the same person, but three different accounts.. Is that legal? It seemed pretty suspicious, seeing as the 'time left' and the price are exactly the same, and after checking the user details it's pretty obvious it's one user (same place of residence, and almost identical pet names)